ChatGPT, a leading AI chatbot, is currently experiencing widespread disruptions. Users are unable to engage in conversations or access their chat history. While OpenAI has not publicly acknowledged the issue, outage reports on Downdetector have surged, exceeding 3,000 at the time of writing. This outage may extend beyond ChatGPT, as users report difficulties with other OpenAI services, suggesting potential downtime for the company’s GPT-4o and GPT-4o mini models.
According to an internet outage watchdog, the majority of outages (89%) were directly related to ChatGPT functionality. Website access issues accounted for 10% of reported problems, while a minor 1% of outages stemmed from disruptions to OpenAI’s APIs.
ChatGPT Outage Disrupts User Access and Functionality
The recent outage impacting ChatGPT is causing a multi-faceted experience for users. Here’s a breakdown of the reported issues:
- Website Access Issues: Some users are encountering problems accessing ChatGPT websites like chatgpt.com and chat.com. Downdetector reports indicate users seeing “bad gateway error” messages, suggesting server-side problems.
- Chat Functionality Down: Even if users can access the ChatGPT website, the core functionality seems to be down. Users are unable to initiate conversations or interact with the AI, hindering its core purpose.
- Mobile Apps Unresponsive: The outage extends beyond the web platform, affecting ChatGPT’s dedicated apps for Android and iOS. These apps are currently unresponsive, further limiting user access.
ChatGPT has faced a series of recent outages, raising concerns about service reliability. In December, a significant outage impacted the US, disrupting not only ChatGPT but also other OpenAI services, highlighting the interconnectedness of the platform’s infrastructure. These recurring disruptions underscore the need for improved system stability and resilience.